My buyer request is not updating for whole month i tried to contact customer service still not getting answer is anyone having the same problem??
It never happened to me, but you could try contacting them on Facebook. It seems that people who remind them there about their tickets get a response faster. Just be sure to include your ticket number in your post or comment.
Maybe you are in a category that doesn’t have many requests. When I activate my logo gig the requests section gets flooded, the rest of the time is pretty stagnant.
If you think there is something wrong, I recommend you to contact Fiverr customer support for their help. Because in the past few days there was an update on Fiverr!