Fiverr Community Forum

My buyers can't read my messages

Hello :slight_smile:
I hope can help me
Today I have a problem or my buyers have some problems
They can’t read my messages or they can’t send me files.
I’ts problem of my account? or something i’ts wrong with Fiverr?

Hello, If this types of problem happening with your buyer OR your self, You need to contact support team with proper screenshot of errors, Support team will be definitely help you. Thanks

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thank you! I will send a message to fiverr support

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best way to solve this problem is to send a message to fiverr support team