Fiverr Forum

My cancellation is 50% , I am not getting any orders. What can I do now?

#1

I had to cancel a buyers order because he was having hard time describing his order. So I refunded and My cancellation is now 50% because I only had 2 orders so far. Now I am not getting any orders, I dont know if order and cancellations are related. Please help me what can I do now?

2 Likes
#2

You could send offers to buyer requests to have more chance to get orders. Maybe optimize gigs/create new gigs. Maybe the “logoo” part of the username might look like a mistake and might affect sales.

1 Like
#3

For you now the best solution is sharing your gigs on social media .

#4

thank you very much, but its just i am not getting any orders like i used to get. I got 2 orders in 1st month before that happened. So Is it really that I’m not getting orders because of cancellation ?

#5

Okay thank you. Can you suggest me some good platform where i should post my gigs?

#6

It’s possible you it could have affected your placement in Fiverr searches. You should still be able to post offers though in the BR section.

#7

thank you very much for your help

#8

I know it’s frustrating because if you aren’t getting orders and have low ratings, this tends to affect your place in the algorithm, so you’re less likely to get orders. A nasty vicious circle! But keep at it. Respond thoughtfully to buyer requests. By thoughtfully, I mean demonstrate that you understand the buyer’s needs and make sure there’s an added incentive for the buyer to choose you over another offer. Good luck!

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#9

Yeah I know even though it was mistake of the buyer caused me cancel the order. But now I am not getting any orders, Its really frustrating . Anyway Thanks for your advice , I will keep that in mind <3 even thought I never got orders by from buyer request , maybe I don’t know how to right it properly. thanks again

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#10

Yes, they need to be well written for sure, and need to be specific to the client’s needs and requests.

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#11

I will try, Its just more than 100 people send request like me.Its hard to get order , but thats the last thing I can do now so i gotta try. Thank you for your help

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#12

That’s why it helps to research your competition. See how they approach things. Then do it better! You’re welcome!

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