Hello! My buyer and I agreed that I was going to do a half-body illustration, which costs $15 and is the standard package. However, he got confused, and asked for the basic service, of $10. Both he and I, do not know if the order can be modified, what should we do?
You can there charge a 5$ extra.
Oh, great, how can I do that?
You can check this page for more info https://sellers.fiverr.com/en/article/offering-extra-services-within-an-active-order
Send your buyer an extra ($5). Click on “create an offer”. Charge extra $5 within the order.
Maybe in this case because it is only a small error you can tell the buyer you are very happy he made the order. That he indeed bought the basic service but you this time are happy to do this order for that price. Many people are kind. He might very much appreciate it and become a return buyer.
You will offer the buyer an extra $5