Fiverr Forum

My Cover Photo always vanishes


#1

Hi Fiverr team,



My problem is that when so ever i upload my cover photo, it shows me successful but i preview my gig there is no cover photo at my gig.



I attach a cover photo with following guidelines but still vanish.









my gigs links



https://www.fiverr.com/kalmatidesign/design-professional-bi-fold-brochures-and-flyers



https://www.fiverr.com/kalmatidesign/design-professional-business-card-and-id-card

i attach those cover photo of my own…









Kindly solve my this problem.



or suggest me what i should not do this…



thank you and regards



Kalmati Design






#2

Hello sir,

It could be that your Cover photo is under Fiverr’s review and will appear once they approve it.

Do you get a confirmation that the image was successfully saved?

Also try clearing your cache and cookies and change the name and destination of the cover image in your computer and try again.

If nothing works contact Customer Support, they will surely help you like they always do.

Hope this helps


#3

Dear Zarafal,



I have cleared and removed cookies,

but still no cover image.



thank you for you advice.



i will take customer support option.