Hi, I am an illustrator and I have a problem with my character design gig.
In the description I have written the extras that you can add when you make the order, like extra character, background, commercial use…
The problem is that all the clients write me asking for a character with background, or that they need the commercial use, two characters… nothing out of the extras that I already have.
In the end I have to send them the order. I don’t mind spending the time to write them and explain the price. But I find it strange that nobody makes the order by themselves, having the prices written and being able to add the extras by clicking on “Continue”.
I was wondering if it’s my problem, if it’s not clear on my gig or if it happens to you guys too.
My native language is not English and maybe I have not explained it well in the gig.
Does anyone have any advice?
Thank you very much!