First, let me start with a Thank you to @english_voice for referencing me.
I had some amazing streak this week with clients coming to my GIG, reading the entire brief, and sending me all the details in my inbox which made order delivery a breeze. It is not a lot, only 4-5 orders, but there is something in coming in to check inbox and get a) to l) answers with details included.
Now, regarding your post @awierda, Not sure about others but I actually started as a buyer here in 2017 and only converted to the seller in April 2020. I lost over 400$ to scammers (never refunded because I am soft person and when they start mentioning dying children and apocalypse in their country I just gave up) so I understand your situation.
It took me one trip to Africa to change my mindset and stop giving to the “poor”.
You got your money back, but you lost your time, and time is more valuable than money.
It is therefore strange that someone told you to use Fiverr without telling you the real situation.
Usually, recommendations for Fiverr are “Go there, you will get a Moon and cake for $5, or even free if you cancel after delivery” - I see this every day on Twitter.
Now, to be extra serious here. When you say contacted, what did you have? List, details, description, storyboard, timeline, color palette? Did the seller responded with questions or did they just said: “I can do it, make an order”?
Right now I have a client who wants to make an order and payment for 3 days already and I am stopping him because I want to make sure he tests the design in his environment before accepting it.
Why do I do that? As @mariashtelle1 said
I prefer to have all the bits and pieces resolved before the actual order. And cancellations really hurt sellers’ accounts a lot.
If you believe sellers are frauds and or scammers you can report their profile, you do not have to buy anything from anyone to report him/her. But you need to present clear evidence for your statement.
There is value. On every 1000 scammers, there is one honest person coming from a country/region where any hope of success and happiness is lost, gone, nonexistent. He/she can not apply to work because he/she has no experience, too young too old not the right color not the right sex. And pandemic is making him/her locked in the house, which in most cases is not a house, but a box or cage.
Internet is providing that person the opportunity to gain new skills, do some online free courses, watch Youtube videos of anything and everything, from Adobe to design to web development to life coaching.
Fiverr is giving that person opportunity to sell his/her services and make money.
Rescuing one person from poverty is never a bad thing.
Yes, unfortunately, the “stink” of a pile of scammers surrounding him/her is bad.
But that is just life.
Less chocolate for the same price.