Fiverr Forum

My experience: Video showcase caused sales to plummet


#1

I was trying to increase sales for one of my gigs, “Draw a completely original pen and ink illustration,” so I added a short video with my portfolio. Much to my surprise, instead of bringing more traffic, views and sales of the gig plummeted.

Thinking that the opening image was turning people off, I tried to change the preview image for the video. But when I used the Set Preview function, nothing changed. I finally removed the video altogether.

Has anyone else had these issues with a video showcase?


#2

Yes. Try setting it in incognito mode.

I was never able to resolve it. Time fixed it for me.

Best of luck.