I’ve been for two months in Fiverr and yesterday I had to cancel my first order. I’d like to ask what would you have done in my place.
A client bought my gig for a Kindle book review, with the extra to purchase the book so I could write a verified review.
Soon after I received the order, I visited Amazon but the book was not available in Kindle edition. I thought it would be a temporary problem, but I decided to write to buyer to ask him if he knew what was happening.
I kept waiting, but my client never replied, and the book is still not available for purchase. After three emails to my client, the deadline was getting closer and I had to decide:
- write an unverified review, even thought the client paid an extra
- cancel the order
So I chose to cancel. I think is not good for me, but I didn’t feel happy with the idea of receiving an extra and not giving the client exactly what he order.