Fiverr Community Forum

My First Order, My First Crush...!

Hello
I am Stroph
I had made payment and an error message came out. But when I check my bank account, I find that the amount has been deducted???
Which meant that I paid but order aren’t showing on my Fiverr?? nor has the provider been notified. I contacted the seller if my order appear on their orders list? but not yet !!!

More than 3 days and no response from Support !!!
Any idea Please?

11 Likes

You might want to reach out to Fiverr’s support for this, they are sure going to fix this.

3 Likes

Are they usually late to respond?

Customer Support are extremely busy at present and can take up to 10 days or more to respond.

Hopefully they will respond sooner.

3 Likes

Wait and see. Don’t hope to lose.

1 Like