Fiverr Community Forum

My fiverr account get temporarily restricted

Hey, my fiverr account has been temporarily restricted. I have consulted the customer support. what should i do now. I am very worried. Will my account be restored if yes then when?
Please help me.

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Customer support will help you to get your profile.

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It depends on why it was restricted.

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What did you do exactly that they restricted your account ??

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what should i write to them, i have write that i didn’t offered service that are not allowed on market place and also said that if i did that mistakenly i apologies and promise to not do that again. Is it alright as they showed me cause of offering services that are not allowed in market place.

what should i write to them, i have write that i didn’t offered service that are not allowed on market place and also said that if i did that mistakenly i apologies and promise to not do that again. Is it alright as they showed me cause of offering services that are not allowed in market place.

according to them i offered a service that is not allowed on marketplace but in actual it is not, i just message a buyer whom buyer request was visible to me but i had not buyer request left to send her so i reached her directly and messaged her mentioning that i have read your buyer request. I think this is the mistake which i have done.

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What services did you offer?

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i were offering many services like video editing, writing mediacl assignments,content writing,data entry and virtual assistant, email scraping, video animation and motion graphics and also research and summaries. The buyer whom i contacted directly as related to content writing research and summaries.

It’s not uncommon that being reported for one thing will cause investigation of your whole account. What you were flagged for might have nothing to do with why you were restricted.

Okay, yes you were breaking the ToS:

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Tell me about your account status which level how many order’s and reviews

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there you have it…

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okay lets wait…please wish me best of luck

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but why they didn’t remove this gig earlier and i was not going any study work for client it was just research and business purposes…

i was a new seller with 16 completed orders and 15 reviews.

I know this is hard to start from scratch but you have done it once you can do it again. You got the experience how things work. Just be brave and start from again.Keep visiting forum. Best of luck.

i didn’t done any academic work i just work for research and bussiness purpose.

Writing medical assignments might be the reason your account got restricted.

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what you mean, so i will not be able acess my account again…how would i start again from behinning please brief me…its temporary restriction not permanently

but why they didn’t done from beginning…i was doing for reserch and business purpose not for academic.