Fiverr Forum

My Fiverr account got hacked yesterday no help from support


#1

The hacker accepted all my pending jobs, and used his own security questions to prevent me from changing my password. I have tried to contact support since yesterday with no help. What can I do now?


#2

Well, I clicked your name and it says “I’m currently not available for orders.” So it looks like Fiverr is already helping you.


#3

If you mind me asking, how was it hacked?. Did you click on any suspicious link and gave away your password?


#4

@jaydee2: If you contacted Customer Support, it can take 24-48 hours to receive a response to your ticket. If you didn’t receive a ticket number, try contacting Support again at Support@Fiverr.com.


#5

Reply to @fastcopywriter: If he got his profile hacked, he couldn’t possibly be posting this from the same profile.


#6

Hi There,

My other acoount ishacked by some Morocco person.

And also my balance amount is also order placed by him.


#7

second account innit. Or someone lying as a devious method to get profile reviews and orders.


#8

It does sound like it.


#9

How are you posting this then, second account? LOL


#10

Talk to Customer Support, they may be able to help you.


#11

Another old thread from April 2015.