Fiverr Forum

My Fiverr android app is't working poperly


#1

Dear friends, i install my fiverr android app yesterday but in 24 hours there are not showing a single knock from buyer or other complete works notifications. On the other hand in my laptop everythings is ok. So how can i fix my android fiverr app. What to do now.

Note: My Android fiverr app version is 2.1.3


#2

Not sure what a knock from a buyer is I’m afraid.

Did you have the app working properly before you updated it, or is it a new installation?

If you’re not getting notifications etc. then perhaps you should ask customer services?


#3

i install it 1st time in my phone


#4

Silly question - have you logged in etc., and is your data network on? Don’t laugh - I’ve done both of these things in the past! :slight_smile:


#5

yes i sign in to fiverr & my data connection is always on. but still when i open my fiverr app in the morning there is no notification or massage but when i open my laptop i see there new massage & other notification.


#6

Go into settings, then notifications, and make sure all the boxes are ticked for mobile as well as email for the notifications you want to receive.


#7

In notification option all box showes seleted


#8

Is it safe, if i use or open android fiverr app & laptop at the same time.


#9

Yes, you can do that with no problems! :slight_smile:


#10

Thank You so much.:slight_smile: