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My Fiverr Business is Going Down Everyday


hasnain13

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As i am a level 2 Seller and my niche is virtual assistant and i was earning pretty good with fiverr. like each day i was completing 3-4 orders . but now i hardly get 2 or 3 orders per week . can you guys help me out ? as i am really sad about it , Thanks

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Yep. I have the same issue. Sales totally dropped here in last two months. Now I’m focused on other freelance marketplaces and photostocks.
Fiverr don’t want to activate an Ad feature for my account and I don’t know why.
I see a lot of level 1 sellers who advertising and getting orders.
I tired to do regular gig seo, social promotion, send buyer requests and other stuff because it doesn’t make a sense at all - impressions and clicks are going down.
On other platforms I don’t do these useless things but getting invitations, orders and making my business.

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I guess it’s because of the new way they calculate cancellation rate, before they only calculated the orders cancelled by fiverr or violation, now they calculate everything so order cancellation dropped a lot and the sales dropped, when i contacted them they said no it will not affect your sales but it did, i used to get sales daily and when they did that sales dropped big time, i don’t llike this at all…

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I guess it’s because of the new way they calculate cancellation rate, before they only calculated the orders cancelled by fiverr or violation, now they calculate everything so order cancellation dropped a lot and the sales dropped, when i contacted them they said no it will not affect your sales but it did, i used to get sales daily and when they did that sales dropped big time, i don’t llike this at all…

It’s nothing to do with the new cancellation rate. It’s not displayed publicly. Mine is always 90% plus/minus 5% and at least one of my gigs is always showing up on the front page of the search results.

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This is why you should not put all of your eggs in one basket. Not diversifying your sources of clients, I think, is a recipe for failure in the long-term. Not to say that you shouldn’t give your maximum here at Fiverr, but do not rely entirely on it.

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It’s nothing to do with the new cancellation rate. It’s not displayed publicly. Mine is always 90% plus/minus 5% and at least one of my gigs is always showing up on the front page of the search results.

You never know what the algorithm does now that they implemented a tracking system for cancelled orders. We are kept in the dark so much on this =/

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You never know what the algorithm does now that they implemented a tracking system for cancelled orders. We are kept in the dark so much on this =/

I know. This is why it annoys me when people assume the new cancelation % has an impact on their ranking. There are so many factors in the algorithm, to assume only one of them is important will lead to making the wrong business decisions.

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I know. This is why it annoys me when people assume the new cancelation % has an impact on their ranking. There are so many factors in the algorithm, to assume only one of them is important will lead to making the wrong business decisions.

What I’m learning is that if you let anything slip at all , you can see the effects spiral down like a domino effect.

Doing what I do … I tend to get more bigger orders than smaller orders and so every rating I get really counts VS somebody that gets like 20 $5 orders a day… They can get 3000 ratings in a few months time and as long as they don’t suck , they will have 99% or 100% ratings. But like … if I perform sub-par for 1 out of 100 people , just the star rating on that alone is enough to screw my business.

Lets add in user cancellation feedback score , response time score , cancellation ratio score, Then who’s to say you don’t have to account for $$ earned in X time score , amount of orders per month score … etc… etc…

I bet all of this goes into tracking your ranking here. And to be honest if I’m right on any of that… it’s not a good ranking system for some of us. I think they are trying to favor the majority and I guess that’s fine. But they sure arent open to any advice on the matter! =/

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weird, after a somewhat slow past few months, february and just this last week have been my busiest and highest earning since joining the site a year ago. don’t lose hope, try new things, diversify your offerings. some months will be slower than others, you just have to keep putting in the work and looking for more opportunities.

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  • 5 weeks later...

I know. This is why it annoys me when people assume the new cancelation % has an impact on their ranking. There are so many factors in the algorithm, to assume only one of them is important will lead to making the wrong business decisions.

it annoys me when people assume the new cancelation % has an impact on their ranking.

It is the only reason for huge impact on ranking. I am having the same issue and I started getting very few orders when I mutually cancelled 3 orders.

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  • 2 weeks later...

it annoys me when people assume the new cancelation % has an impact on their ranking.

It is the only reason for huge impact on ranking. I am having the same issue and I started getting very few orders when I mutually cancelled 3 orders.

Yea cancelled orders ruin your business here … worse than 1 star reviews I think…

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Yea cancelled orders ruin your business here … worse than 1 star reviews I think…

Yea cancelled orders ruin your business here … worse than 1 star reviews I think…

With the new update, your cancellation rate only takes into account the cancellations made in the past 60 days. I’m not sure if it secretly still impacts your positioning but I would guess (and hope) not.

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Yea cancelled orders ruin your business here … worse than 1 star reviews I think…

With the new update, your cancellation rate only takes into account the cancellations made in the past 60 days. I’m not sure if it secretly still impacts your positioning but I would guess (and hope) not.

In any case , the only way to NOT take a negative hit is to have CS cancel the order for you.

In my case , selling complex gigs … I always get that person that thinks they can get what they see in one of my sample videos for just $5. Cancelling those orders really adds up to a ruined business. The moment I let my guard down and stopped making CS cancel on those people , my impressions , messages + orders all plummeted… So , theres that.

It feels better to get a 1 star review than accumulated cancellations. =/

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