My Fiverr Credit expired

[mediavisory]

Hi my Fiverr credit of $40 got expired without notifying me via email. I’d like to get that back as I have to order a gig now. I understand that it was expired but it’s totally unfair as I was not notified by Fiverr about its expiry.

Thanks,
Media Visory

[visualstudios]

Where does it say that they have to notify you of promotional credit expiration via e-mail?