Fiverr Forum

My Fiverr Pro experience, 37 orders in - AMA!


#1

I know people are interested in how Fiverr Pro is impacting the platform as a whole. Here’s what my experience has been like as a Fiverr Pro seller since starting in late June. This is a follow up to my original AMA post and my previous “thoughts” post. I am happy to answer any further questions you have.

  • I have no problem in being transparent about orders, earnings, etc. I do this in the hope it can inspire others, because we all deserve to be as successful as possible. Freelancing by its nature is a difficult job with lots of uncertainty. But, diligence, professionalism, and the right approach directly translates into success. If you’re not comfortable with me sharing info like orders / earnings etc, I apologise in advance, but have nothing to hide.

  • I’ve completed 27 orders with ten more in the pipeline. That’s been without any outside marketing from me - purely people finding me on Fiverr. Now, I did put a lot of effort into making my gigs as good as possible to begin with, and that seems to have paid off.

  • That’s a big saving in terms effort that I would normally have to spend finding new clients outside the platform. I would typically spend 1 - 2 hours a day looking for and applying to new opportunities. The Fiverr orders have meant I do not have to do that. It’s one of the reasons I have no issues with the 20% commission.

  • Almost all of my clients have been other small businesses and solo entrepreneurs. I have written for consultants, software startups, trucking companies, attorneys, engineering businesses, and more.

  • The content has often been highly technical in nature. Content includes areas like “Forming an LLC and legal business structures,” “How to enhance revenue by integrating your sales and marketing departments together,” “Using data analytics to maximize your membership software platform,” “What is the best cable connector for complex pin arrays as an electrical engineer?” and other similarly esoteric content. That’s not surprising - I am mainly a technical writer, and that’s what I am asked to do.

  • Almost no-one orders “cold.” Of all the orders I have received, less than 10% has been without them contacting me separately first of all. Almost everyone makes an initial enquiry and asks questions about how I can help them. I am happy to offer advice and a little consultancy up front to help them decide if I am the right seller for them.

  • This has been a successful approach - around 40% of enquiries have converted to sales, and I am getting a fair number of repeat customers.

  • I am probably getting an average of around 1 - 2 orders per working day.

  • Inbox spam remains a problem, especially for people who want to pay me to write an Amazon review (without seeing my reviews start at $200!) I have recently been taking a zero-tolerance approach to this!

  • People are willing to pay much more than the $100 minimum for PRO gigs. My completed gigs looks like this: Total sold: Custom Offers - $1,192, Gigs - $2,986.5, Avg. Selling Price: Gigs ($186.66), Custom Offers ($132.44). Orders have ranged from $70 up to $680. I currently have around $2,000 worth of orders in the pipeline.

  • Clearly Fiverr Pro is a success for Fiverr as much as it is for Pro sellers - I estimate they have made over $1,500 in commission from me thusfar!

  • Excellent communication is key - I am as proactive at communicating as possible. People spending this sort of money like to be hand-held through the process.

  • I often go above and beyond what buyers request, doing additional research, providing enhanced word counts, or doing anything I can to really enhance the value of what they get. I feel that reflects well on me, the Pro service, and Fiverr as a whole. This tactic has worked well, with six orders with tips, and a tip total of around $350.

  • Fiverr Pro now makes up a decent portion of my income - around half of my freelance writing income, and about 35% of my business as a whole. It’s been very worthwhile getting involved.

In terms of how Fiverr PRO has impacted the platform - in some cases, sellers do not want to pay my prices. In those cases, I tend to refer them to other areas of the platform where they can find work at a less expensive price. In other cases, I do not know if they would buy if the PRO option were not available. I think PRO is best when it covers very niche and specialist areas, or provides an extremely high level of service. If people want standard content, then the regular marketplace is perfect for them. If they want something a little more niche, that’s what PRO is for.

I would be interested in Fiverr’s take on how PRO has impacted the marketplace as a whole. I suspect it has been good for the overall platform, because it brings in a whole tranche of new sellers. I know that getting approved for PRO can be tough, but it’s definitely worth persevering. I am happy to answer any further questions about my experiences, so fire away!

Thanks for listening.


What is Pro gig all about?
#2

Thanks a lot for such a detailed post. By writing a brief account of your experience, you have given us a clear insight of how successful this initiative is.
Best of luck with your future orders!


#3

What are your plans given that the PRO gigs have worked out great for you? Will you create more gigs? Well, its great to hear about your success.


#4

Apart from you, is there anyone who is benefiting from PRO gigs? I have seen many with PRO gigs but have not made a single sale. May be the PRO gig is only benefiting you in this platform. Sorry to say. I have not seen anyone advising…


#5

I have seen some other Pro sellers making sales, too, so no, it’s definitely not just him. :slight_smile:

Amazon doesn’t allow paid reviews; they sued 1,000+ Fiverr sellers for writing them.

I’m mentioning that just in case, so that people don’t think that a Pro seller is allowed to do something that would get anyone else’s gig deleted (or account banned). I’ve read your gig description, and I like how you clearly outlined (without mentioning Amazon!) where the buyer can publish the review.


#6

Possibly. I have been approved in three more categories now. It’s really a case of figuring out if I have the right level of expertise and can create enough value to offer gigs at Pro prices in those categories. It’s also a case of supply and demand, at the moment I am pretty much flat out with work, so don;t really need any more!


#7

So looking through the various categories, there are certainly plenty of Pro gigs with reviews, which I am guessing means it’s successful for people besides me.

  • Logo design - 25 Pro reviews.
  • Social media marketing - 24 Pro reviews.
  • Whiteboard videos - 7 Pro reviews.
  • Articles and blog posts - 61 Pro reviews (24 are mine).

There are some other categories, but those are the main ones. So yes, it looks like 117 reviews across those areas. Assume a 70% review to gig rate, and it looks like around 150 gigs ordered, so that’s not too bad. Assuming an average rate of $150 per gig, that’s about $23,000 in revenue over the six weeks Pro gigs have been around.

Paul.


#8

Thanks for pointing this out. Indeed, I now specifically tell people it is against both Fiverr and Amazon TOS and then report them.


#9

First, thank you for the insight!
Since you’ve been so transparent and responsive, would you mind sharing your analytics data. Such as impressions & clicks per day.

I’m not surprised that PRO gigs get orders because there’s market for everyone, but I’m curious how much visibility they get compared to others.

Now, it’s not a loaded question or anything and you’ve shared a lot with us, so feel free to say no :slight_smile:


#10

Sure, here you go:


#11

I didn’t expect that, awesome. Thank you so much! :grin:


#12

That’s why I want to apply for Fiverr PRO when it comes available in my category.
My click rate compared to impressions & order rate is pretty much the same, but my impressions are under 1K per month since I’m no where near the front page. I don’t have a problem selling my gig once people reach out to me, but if people don’t see your gig then it’s hard to sell anything.

I’ll need to do some work to improve my chances for the PRO eligibility. Thanks again Paul!


#13

Spam avalanche arriving in your inbox in 3… 2… 1…

(Mentioning money is like catnip for spammers)


#14

I have report and block on speed-dial.


#15

I really enjoy your posts and seeing a PRO helping us out. :smiley: That really is commendable, taking out time and sharing you experiences.


#16

Thanks. It is my pleasure to do so. I want everyone here to be successful.


#17

Who can apply for Fiverr Pro? Anybody, or do you have to get to a certain level?


#18

Anyone can apply.

You can apply here: http://fiverrsuccess.questionpro.com/?custom1=forum


#19

I have some questions about becoming a Pro :slight_smile:

  1. Do you have a large social media presence on all the sites they asked about?
  2. Do you have a higher education (I know they ask multiple times for certificates, awards, and diplomas on the application)?
  3. Can you explain this: I started the application yesterday. At some point, they ask you to describe your work flow and then list five companies/brands you’ve worked with. Then the next page asks:
  • “How many iterations do you normally do?”
  • “How much would you charge for a project like this?”
  • “How long would a project like this take you?”

Do you have any idea what project this question is referring to / What did you use as your baseline (a recent project or something else)?

Oh, and just out of curiosity: did you have any gigs before applying or did you jump right into the application?


#20

Happy to answer:

  1. No, I don’t have any professional social media presence to speak of. I tend to just keep social media for personal stuff.
  2. I do not have a formal higher education (i.e. I do not have a degree). I do have a wealth of experience in writing, business, and technology though, including a fifteen-year career.
  3. I do as many iterations as the client requires. Around 70% of my work doesn’t need modification, around 25% needs one revision, and the remaining 5% needs 2 or more. I can’t remember the details of the charging questions, but I just gave my standard rates (typically 16c - 20c a word). Projects normally take a couple of hours for a 1,000 word article. In those cases I just took a selection of projects from my portfolio (in my mind a project is one piece of defined work for one client).

I didn’t have any gigs before applying, I created them all afterwards.

Hope this helps.