Fiverr Community Forum

My gig Rating Down but no Negative feedback

Please explain following points : why gig rating decrease without negative reviews and it depend on new star rating system ? :((

Same thing is happening to me. I figured out that the system is counting all new feedback through the star system as negative. Contact customer service–it’s definitely a glitch.

Thank reply traxie2001 :).ok try Contact customer service

Reply to @gfxmasterlk: yes try to contact cs team