Fiverr Community Forum

My id dont show green online mark

i am online but my fiverr account still dont show that green mark on profile pic…

1 Like

Sometimes it’s happened with me also.

Refresh your browser and if that doesn’t work go to your profile icon on the top right hand side on the main page and click settings. You will be able to change it there if necessary.

2 Likes

To make sure you are actually online and active on Fiverr, it is required to show some sort of activity like visiting buyer request, checking your gigs etc. If you show your activity on Fiverr after every 5-7 minutes, your green dot will remain green otherwise it will turn to gray…

4 Likes

Hi, I’m also experiencing same problem. I am online for about 1 hour but the online icon is still grey and not green, I already check the setting and choose to be online but still I have grey icon. Please help what to do with this.

1 Like

You have to to refresh it.

refreshing works, but the system takes too long to recognise me as online.

You should contact CS, they will fix it. Dont worry its normal