Fiverr Forum

My Money Vanished?


#1

So i purchased something couple of weeks back but then i decided to cancel and i had $70 dollars in my Fiverr account. This morning im at $-5.00.

I look at my balance history too see what happened… Nothing…
I looked thru my email and again nothing…

Whats going on? Where did the $75.00 go?
How the heck do i owe $5.00 out of no where.
I contacted support and they are not responding.


#2

They usually response within 24-48 hours. Hope you get your money back.


#3

I’m pretty sure it’s the transaction fee? They have probably issued a refund and the money went back to your PayPal or credit/debit card, except the transaction fee, as they don’t refund that of course.


#4

It’s not :frowning:
Haven’t received anything via Paypal or Debit Card.


#5

Don’t need to worry Fiverr will reply you as soon as possible. For instance you can tweet them with your reference ID, so they will reply you more soon.


#6

Still no response…

Fiverr… wheres my money…


#7

Hi Lia,
How long has it been since you contacted Customer Support?