Fiverr Community Forum

My mother is sick. I can't give time for fiverr. Can I set out of office mode?

I am new to Fiverr, I have completed a month without any kind of order. Recently my mom have been suffering from cervical cancer. I have to look after her. So now I can’t spend so much time here .That’s why I am thinking, if I set out office mode is it affect my account in future? though I didn’t complete any kind of order yet.
Please guide me with your experiences.


Oh! First I wish your mom a quick recovery and good health ahead.
You can turn on the “Out of office” mode or you can pause your gigs.


If you do office mood then your gig ranking will be lost. Try to give as much time as you get. If not, get the order done with someone else. That will be good for you.

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Have you read the Fiverr ToS? What kind of advice you are offering?


This is absolutely wrong.

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Can you please hear yourself?
This is against the TOS, secondly if something happened to your account because of this or the person couldn’t handle the account and you lose your account

Deepest condolence to you. I understand how much stressed you and your family right now. Don’t worry about your account now. You simply can put out of the office. When you will be ready to provide service you simply can take off Out of office mode.

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but it can be some sheet-anchor

hi, you need to set out of office mode first and give time to your family now. After come back try again for work.

For your sake of knowledge, please do read this (from ToS):

Non-Permitted Usage

Adult Services & Pornography - Fiverr does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on Fiverr should be friendly, constructive, and professional. Fiverr condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Gigs or orders.

Privacy & Identity - You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of Fiverr will not be protected by our Terms of Service.

Authentic Fiverr Profile - You may not create a false identity on Fiverr, misrepresent your identity, create a Fiverr profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Fiverr reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Intellectual Property Claims - Fiverr will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use - You may not use Fiverr for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active Fiverr account and one active Fiverr Business account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Fiverr community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Fiverr’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Fiverr. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell Fiverr accounts.

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Focus on your mother. She needs your love and affection and most important “Care”.

In your case: You have nothing to loose. You have no orders/no reviews. You can put your profile on OOO mode or can even deactivate your account if its not possible to get back within a short amount of time say a month or two (I am just advising you for this because you can just start all fresh with a new account). So, Totally your choice !!! (Nothing to loose)

Make sure to save a copy of your gigs to prevent rewriting of all information again.

Upto you!!

welcome to fiverr forum

Welcome to fiverr journey

do it. a similar thing unfortunately happened to a seller while i was in order, we cancelled, i think she’s out of office or paused her gig for now. it’s cool. i wish you and your family all the best