iam level 2 seller
10 days back i contacted CS regarding “paypal button disabled” . they replied that “they received complaints over my performance thats the reason the withdrawal temporarily set on hold and they told me to make every buyer good satisfaction, please contact after a safety period 15 days , we will review your account again"
To my knowledge only one buyer is unhappy because of her worst communication that the order completed automatically within 3days of my delivery of proof. but iam working on her pending projects and showed the CS about the pending job and screenshots. then the CS replied " not only this order we have received complaints” But i don;t know which buyer complained against me. but Iam 100% sure all my buyers are happy" I have 99% positive feedback
- can this problem solved?
- can i withdraw my money?
- I fear should i banned for this ?