Fiverr Community Forum

My profile is not showing online status

hello!
I am facing an issue regarding account online status. I bought a new laptop and signed in to fiverr account from there but it is not showing me online either on the profile or if searched myself through fiverr home?
i logged out and again logged in many times but the issue remains there.
kindly assist me if there is something wrong

2 Likes

contact with the customer care support

yes did that but now a days they are not responding within a day.

so sad to know that . hopping they would respond soon

Hy its happen some time because 2 times its also happens with me when I login from the new device or change my device. this will work fine after 2 to 3 hours Please try to refresh your pages.

thank you so much for your kind response. i hope this will help

its also happened to me what can we do contacted customer support but their is no proper response…

zainab mine’s has been solved try to keep refreshing your page.

wait 24 hours. I hope showing only.