Fiverr Forum

My rating is not getting increased


#1

I am new to this forum and I am sorry if I am posting this in wrong forum.



In the past, I had one bad rating gig and due to that I lost all my rating. Actually, I contacted the Fiverr support and they did not resolve the issue but the buyer was able to post negative review 3 time and I lost the rating from 98% to 84%.



Later on due to positive rating I was able to get 91% rating but after that, having all positive ratings, my rating is the same (91%). It seems that there is some lock on my rating or some issue with it.



Can anyone help me? Any Fiverr support person?


#2

There’s nothing locked, it’s simple math.

You have 19x5 star + 1x1 star + 1x0 star = 96

The maximum you could have is 21x5 star = 105

96/105 = 0,91 ==> 91%



Hope that helps!