My responce rating is dropping day by day i dont know why! I have fiverr app in my phone and i dont miss a single message ,Trust me i even reply to last “ok” message but still its droping very fast
Maybe there is a previous message which you’ve not replied which cause to deduction of the RR. Check your inbox and reply them. If there’s no such messages, let the customer support know about the concern, Probably they will give you a fair help.