Fiverr Community Forum

My response rate suddenly dropped...But why?

I always try to reply within 1 hour
But My response time 6 / 7 hours+ in my account.
And Till yesterday my response rate was 100% but this morning it suddenly dropped to 75%.

Why? :frowning:

2 Likes

Check SPAM, you may have few messages there that you never noticed and unanswered !

1 Like

Sometimes many sms are in the spam box.try to check daily the box. Don’t worry about it, it will be increase when you reply on time next

I contacted with CS … and they fixed my problem. :heart: