Fiverr Community Forum

My response rate was going down day by day

I know Fiverr counting last 60 days response time. But I have never reply any message after 1 hour.
I saw my response rate was going down day by day now 89% but response time was remain same 1 hour. Why happened this problem? Do you have any suggestions to recover this problem?
I am level two seller on Fiverr!

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same issue with me dont know y i also have none on unread replied everyone on time still response rate getting low day by day

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I have same problem. No unread message anymore.

How many order did you get last month?

You may find an answer to your questions on this page of the seller help center.

https://sellers.fiverr.com/en/article/response-time-rate-faq

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Thank you so much for your help