Today I had this bad experience I just thought of posting here. A guy came in and messaged me asking me to contact him over telegram.
So as usual I did use my saved response. and then onwards he was asking to do it few times. I kept saying no. I saw him as a legit buyer so I didn’t block him. I thought well could have an order from him. a while later I got a message from Instagram. obviously, he found my social profiles on google searching for my Fiverr username, (that’s the username I’ve used in almost all of my social profiles) so at that point, I chat him on Instagram and he took me to their telegram group. It was a huge project there were like 6 people in that group which I was assigned to. but one guy was the one I was talking to. after getting the entire requirement we wanted to order so I asked him to contact me on Fiverr and sent my gig link. because the first guy who contacted me on Fiverr is not this guy.
Then he placed the order and everything went well. I asked 2 days to deliver that task. so within the first day (yesterday), I did almost everything. and I demo it to them and they were very happy. however there were things left to do, but the basic structure of logic was all in place. so I went to sleep that day. however, they tested it at midnight and found a bug while I’m sleeping. (it’s a no brainer understanding that bugs can happen on any software development especially in test phases) when I woke up I had like 5 msgs on Fiverr and 30 msgs on Telegram yelling at me. I tried to point out that bugs can happen and their obviousness.
And then he wants me to have a call and I jumped in. and he started to be ruder and to yell at me. he even said in our countries we don’t do like this. asked did you ever work with people from the UK USA Australia (well of course I did lmao) and said we’re not like people in India and form your country (Sri Laka) and stuff. basically, his point was due to us being a 3rd world country, we have to be like slaves and work for them and beg for them.
Well at that very moment I pissed off and I wanted to cancel this s*** order and refund him. I’m not saying I was nice to him. I wasn’t. why would I still be nice to him while he’s yelling at me for a bug in a test phase? so I yelled back and said I want this order to be canceled and refund him. and I hang up the call and I removed all the access from the things I did.
then he said this,
lmao, he suddenly became the nicest person on the planet. because he knew that if I cancel this order no one will be able to do this entire thing within his deadline.
And he kept asking to take his apology and to finish the thing so we can be done. I was convinced. because if I cancel this order it will kill my completion rate as well. so I did and delivered. then he accepted the order and this was his review:
wait, what? I canceled the order? how In the world did you write a review on a canceled order? well anyways I responded with this:
That was the story.
My learnings: If someone contacts you off of the platform doesn’t matter they contacted you on Fiverr first, do that order off of the platform in a way whatever you feel safe about your payments. So they can’t mess with your reviews, completion rates, and stuff regardless the order goes all good or not. Probably he reported me too. maybe he might open a support ticket asking to kill me too just kidding. but possible
Conclusion: This guy was the problem. It was a crypto project and they seem like they’re on a busy schedule they might be in a hard time. but I don’t deserve to get yelled at or blamed because of their stress and neither my mother country. I know I’m not the nicest person. but I still manage to be nice to the people who treat me nice no matter how wrong they’re. Anyways at least I got my payment cleared for what I worked for a whole day. so it’s not that bad.
What do you think? Add your comments below, I would like to correct myself for the future If I was wrong at any point here.
Thank you everyone!
Today (3 days later) I suddenly got this on fiverr.
Got my order completion rate reduced.
That person got my work for free.
Wasted a full working day for nothing.
Got a 1-star review on my new gig which ruined its overall rating.
That gig went down in the search due to the cancellation.
More importantly, got a warning on my account.
Wow, what an achievement. Good job myself, good job.