My response rates keep dropping. Just from Monday till today it has dropped from 89-43%. Can someone tell me what is going on?
They say it’s a bug.
That means it would be fixed later, right?
I have no idea. I tried to look for my response rate, I don’t even know where to check it.
Well, let’s keep watching and waiting to see what Fiverr get to do about this.
Contact CS - they may be able to reset your numbers for you.
Your percentage is usually affected by a spam message - if your numbers drop when this happens, CS will be able to help you each time.
There was a post by some seller here about a couple days ago, she said the CS reset the percentage for her but after a while it became 89% again.
Yep, mine suddenly dropped to 50% after replying to a message, now its back up to ~70% (used to be 100%)
If someone sent you a spam message then try mark that as Spam.
Furthermore, in order to recover your original response rate, contact Customer Support immediately.
Click the icon with the bars “Dashboard” next to the cart.
Thanks! Checked it. 100%