Fiverr Community Forum

My seller user account is not available

Hi,
I had given one of the seller to complete my resume and cover letter. Though the cover letter is good, I am not happy with the resume. Only the summary is good. He just added a design but not good content. He told me that my resume needs to be written from scratch, so I paid 30 dollars more than the price mentioned. He tried to help but I felt he doesn’t have experience Lots of grammatical errors and even the the descriptions were not good. Now, when I requested him to change grammers and other things, the user is not available.
Has anyone faced like this??
What could be done in this case?

2 Likes

How many revisions came with the order?

I’m not sure about that. Should be unlimited

Huh.
How many revisions have you ask for so far?

3 times probably. But it were all gramatical errors and date inconsistencies

Hi @bijayraja, when searching for your seller, do you get a banner saying something like “The user account you are looking for is no longer available.”?

If so, then Fiverr banned your seller or your seller closed their account.

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so what will happen in that case?

You can get a refund.

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Where can I contact regarding this??

Here is the link for Customer Support: https://www.fiverr.com/support_tickets/new

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Thank you so much for your help. Hope I can get the solution.

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You must contact with Customer support in that case