Fiverr Forum

My video was denied, why?

Hi all,

I recently attempted to upload a video to a gig and it was denied, does anyone know any possible reasons why this happened.

any feedback is science appreciated

Is it shorter then 75 seconds and smaller than 50 MB?

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its 40mb and 1:30 in length

So maybe it’s the duration. You could try shortening it to max 75 seconds.
Or you could contact CS with a support ticket and ask for the reason in the support ticket so you’re sure. It says “removed by our trust & safety team”. Maybe they thought there was some problem with the content? Also I assume it had audio too. Sometimes gig videos can get denied if they have no audio.

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