Hey have a beautiful day everyone!
Sorry if you see misspellings
Days ago i requested a Food business logo for my restaurant and now that the seller delivered me the final work i have to say im really dissatisfied with it. It clearly does not match with what i wrote him down not even the 20 percent of what I request. I selected the option to cancel the order but I am informed that the seller can decide whether to accept the cancellation or not and i feel like this will be an arm wrestling match between him and me until one of us tires of canceling.
I ordered a logo with a blue atlantean holding a pit of fire with the name of my brand, i pointed with the images i gave him in a .ZIP of how i wanted the face and body of the Atlantean followed by the colors pointed as well, i showed him in another carpet ideas of how this ancient warrior looked like so he can familiarize with the concept. (I also wrote him down the same thing before the payment and he told me that with out problem he could do it).
At the end he just delivered me 2
logos´´ that are literally the same with an image that i never showed him, its a common image you can find in google typing Atlantean´´. He just copy and posted it in the work followed with the name of the brand in brushed style with a collage as background with all the images in the ZIP that i gave him AND! i paid him more than 30 bucks.
The work he has posted in his seller page does not match with the work he delivered me even that i paid for the premium package. I feel SCAMMED!
I wonder if somebody have been in this situation before and if its possible to ask fiverr for my refund to my bank account, i dont want to be scammed again. In a few words, i just want my money back into my debit card.
from a respond in the discussion:
i told him to put the same face of a picture i gave him, it was an easy stone head with not so much work to put in. Even it could had being vectorized and i would have accepted that.
Dont think i gave him an impossible project or that i was expecting too much, i told him to do it on a kinda cartoony way. Im not lying on my benefit, i was really dissaponted on what he gave me, he even didnt make an effort on the work, it looked like if he did it at the last hour. I MEAN he took all the pictures i gave him as references and did them like a kid collage for the background and those images obviously have copyright…´´