Fiverr Forum

Need Advice on a Order


#1

I need some good advice on what to do with a seller. I bought a gig that has taken over a month. The seller sent me that he was finished, I naturally though I was clicking to receive the finished files.

You guessed it…no files and now the vendor has not written in 5 days.

This was to ghost write a book and I sent him an unfinished manuscript of 20,000. words

I did not give him any feed back. Just wanted the order completed.

Any advice on my next move or is this the way it always is now with fiverr?

Thanks


#2

You just got a bad seller. Report that to CS, they will cancel the order and refund your money.


#3

Sorry, you had a horrible experience with this Seller. Follow Mike’s advice this Seller is playing games, delivering empty orders is a ToS violation.


#4

Have you ordered at 2 am again, from a seller with a celebrity picture? :slight_smile:

Report the seller to CS for an empty delivery and ask them to refund you. If the seller has officially delivered, hurry up with reporting, because you can only get a refund up to 13 or 14 days after the order was marked as delivered.


#5

Thanks for the comedy and the advice. Do you also do birthday parties?

All the jokes aside I will give him a few more hours to do what he said and then I will contact the main office.

Thanks for all your help.

Great community.


#6

Please do follow catwriter’s advice and report for empty delivery,

Not with the rest of us - no. :slightly_smiling_face:


#7

Yes, it seems like I have battled with the staff at Fiverr before. I have been using the service for years and usually get great results. Some caring, knowledgeable talent is available to create anything. I sometimes need that very direction.


#8

Sorry you had a bad experience, but just so you know, we sellers are not “fiverr staff” :slight_smile: