Fiverr Forum

Need help .... account restricted


#1

Is there any seller who faced account restricted issue ??
I am very scared, can somebody help me ??

it is saying, your account is restricted
and I’ve got an email saying, account temporarily disabled
I just tried to initiate a payment, it asked for verifying phone, I done but it displayed, incorrecr code
but I entered right code everytime

can someone help me ??


#2

You need to contact CS. We Forum users are only buyers and sellers.


#3

Contact the CS explaining everything clearly, they must help you.


#4

Can you still access your Fiverr dashboard ? If you can access, try to login with different browser (chrome/Firefox) by clearing all cookie & cache. Few days ago I had some similar varification issue, after I contact support I was able to fix my issue.

Screenshot

Not to worry , looks like for security reason your account was block. If clearing cache not work ,Contact support.