Yes, but it will reset after 60 days
She said that she is running out of time. The support will most likely not respond in less than 2 days, so it would be a waste of time contacting CS.
@arnukas what about my level? Will, I demoted to level 1 from level 2?
Does this mean you posted on her social media without approval first? If so, your buyer has a right to feel peeved …
The next evaluation is on July 15th, so you got 2 weeks to higher your order completion percentage.
If you got order completion rate from 90% to 100%, you will not get demoted. However, if you are 89% order completion or below, you could get demoted.
@arnukas But on the order completion rate tab, it is mention ‘complete 90% of your order over the course of 60 days’ what does that mean? Does it mean complete 90% of orders over the course of 60 days? if yes, then why they demoted me on this 15 July?
You must complete minimum of 90% of orders throughout 60 days