3 days ago one of my buyers bought a Gig without prior message. I need additional files from him to finish the task. But he did not reply till today. I showed the order delivered to avoid LATE and threw a message “Because of the timeline I am now showing the order delivered. When you forward the rest files I will finish those too. Now I am delivering 8 files which you gave.” Also I opened a dispute to extend the timeline for additional 2 days.
Now the problem is the buyer just now requested for revision and again saying he can’t provide the rest files now as today is his holiday. The order showing “LATE”. Again I have opened a dispute requesting him to extend timeline for 3 more days but he is not accepting yet.
What should I do? Wait for the rest files? Or cancel? If I request for mutual cancellation, will it affect my Gig?
Pls need suggestion.