joybanerjee Posted May 28, 2020 Share Posted May 28, 2020 Need Help i have placed 165$ Order (unable to cancle it) its with milestone and 1 milestone is done i have stopped it and how i can get my money back -Mod Note: Link removed. Link to comment Share on other sites More sharing options...
genuineguidance Posted May 28, 2020 Share Posted May 28, 2020 You need to contact Customer Service.Why do you need to cancel?GG Link to comment Share on other sites More sharing options...
joybanerjee Posted May 28, 2020 Author Share Posted May 28, 2020 You need to contact Customer Service.Why do you need to cancel?GGif i go to the resolution center it says - work is not complete and no response from seller bad quality work and servicesits shows these options and i dont have any one of themHave you and your seller decided to cancel your order?Don’t worry, all you have to do is:Go to your Manage Orders pageSelect the relevant order.Click Resolve an Issue .Select Ask the seller to cancel this order.Provide more details and then click Continue . Link to comment Share on other sites More sharing options...
genuineguidance Posted May 28, 2020 Share Posted May 28, 2020 if i go to the resolution center it says - work is not complete and no response from seller bad quality work and servicesits shows these options and i dont have any one of themHave you and your seller decided to cancel your order?Don’t worry, all you have to do is:Go to your Manage Orders pageSelect the relevant order.Click Resolve an Issue .Select Ask the seller to cancel this order.Provide more details and then click Continue .You will have to go through Customer Service to get this resolved.GG Link to comment Share on other sites More sharing options...
bewithharsh Posted May 28, 2020 Share Posted May 28, 2020 Contact seller support with the agreement of seller. Link to comment Share on other sites More sharing options...
joybanerjee Posted May 28, 2020 Author Share Posted May 28, 2020 You will have to go through Customer Service to get this resolved.GGis there any link? which can help Link to comment Share on other sites More sharing options...
joybanerjee Posted May 28, 2020 Author Share Posted May 28, 2020 Contact seller support with the agreement of seller.how to acess that … is there any link for that as well Link to comment Share on other sites More sharing options...
lloydsolutions Posted May 28, 2020 Share Posted May 28, 2020 Here is the link: https://www.fiverr.com/support_tickets/new for Customer Support. Link to comment Share on other sites More sharing options...
joybanerjee Posted May 28, 2020 Author Share Posted May 28, 2020 Here is the link: https://www.fiverr.com/support_tickets/new for Customer Support.image877×683 38.2 KBSame postion Link to comment Share on other sites More sharing options...
surajrenuka Posted May 28, 2020 Share Posted May 28, 2020 You probably wont be able to cancel that !Milestone one is completed means seller shared you work and you aproved that but you just didn’t start second milestone, so you havent pay total $165 yet but only for first milestone.but yes if there is any issue with delivery, CS will help you get you money back…(that you paid for first Milestone) Link to comment Share on other sites More sharing options...
joybanerjee Posted May 28, 2020 Author Share Posted May 28, 2020 You probably wont be able to cancel that !Milestone one is completed means seller shared you work and you aproved that but you just didn’t start second milestone, so you havent pay total $165 yet but only for first milestone.but yes if there is any issue with delivery, CS will help you get you money back…(that you paid for first Milestone)yes bro i got it thanks everyone to help me to understand the situation - thanks Link to comment Share on other sites More sharing options...
bewithharsh Posted May 28, 2020 Share Posted May 28, 2020 Contact seller support with the agreement of seller.Request your seller to do that from his side, it must work. Link to comment Share on other sites More sharing options...
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