Fiverr Forum

Need help, i think my account been compromized


#1

RESOLVED



I managed to change the email via fiverr app on my cellphone and gain access to change the

email associated to my profile.



ONE MORE REMINDER TO YOU GUYS BEFORE CLICKING THAT 'WITHDRAW TO PAYPAL BUTTON’

ALWAYS CHECK YOUR PAYPAL EMAIL! SOMEONE MIGHT’VE HIJACKED YOUR ACCOUNT AND

CHANGE IT TO THEIRS LIKE WHAT JUST HAS HAPPENED TO ME



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So today, after accumulating some earning that can be withdrawn,

i decide to add my paypal account, but there’s already one associated with my account YET I HAVENT

subitted one since i started (i just started on the 15th last month)



it says that my account is connected to freeedwards(at)yahoo(dot)com— i dont even have a yahoo account and don’t use the said account to make my fiverr account



any help please— i’ve already lost some of my earning because of this :frowning:


#2

Reply to @jojo_218: good.


#3

Reply to @itsyourthing:



Somehow i managed to gain access to my account setting and change that darn freeedwards via my cellphone----



Oh yeah, i warn all of you guys to check the paypal email before you push that withdraw to paypal button on revenue section—



#4

Directly email support@fiverr.com using an email you know is secure. Otherwise, I don’t have any suggestions, but I certainly wouldn’t contact your buyers until you have heard back from support. Good luck!


#5

Contact customer support.


#6

Reply to @itsyourthing: I did, but i think the confirmation email will get to the guy that hacked my account. Is there any way to recover the account using connected facebook and/or google+ account?



I still have access to this account i have but i dont know for how long.



I think as my last resort, i’ll have to contact all buyers and tell them to cancel all gigs

then burn all my earnings via deactivating this fiverr account :frowning:


#7

UPDATE



seems like the person that hijacked my account want another go, there’s been several password reset electronic mail in my email mail account B///D