Fiverr Forum

Need Help regarding withdrawal safety measures


#1

I’m working on a fiverr since 2015 and i withdraw my money through payoneer account, few months ago, my younger brother started work on it and earned some money and to withdraw them , he linked my payoneer account to his fiverr account. 1 day later, his account is disabled permanently and got the message ( you have more than one accounts on fiverr ,and all the accounts link to one withdrawal will also be disabled permanently.i’m afraid when brother told me. What should i do. ? i contacted to payoneer to remove all the funding source except mine. But feeling worry.

Any suggestion what should i do ?


#2

Contact customer support and explain the issue. It will be up to them to decide if they will leave your account up or not. Good luck.


#3

Thank you so much , for letting me know that.


#4

Your brother account is disableb but he transferred his money to payoneer account successfully ?


#5

Good luck, fiverr thinks you had two accounts.


#6

Yes, he transferred the money successfully, very next day after the withdrawal-account became disabled.

Actually, when he entered the withdrawal method to his account, same time he clicked fiverr revenue card and immediately make transaction from fiverr to payoneer.


#7

Thanks, yes but glad they resolved my problem. Now my bro made new account and ordered his personal payonner card .lol :smiley:


#8

Hello,
I would like to ask if it is obligatory the names of the holder of Payoneer card to be the same like in the profile information given.
I see that most of the people use nicknames and that make me think that it is not obligation, but I am afraid that if the data from my profile and the holder of Payoneer is different could have troubles with withdrawal.

I would be happy if someone can give an answer.
Have a nice day.