I truly need help understanding how asking for a feedback modification works.
Customer Support advised me to go to Resolution Center and follow the steps mentioned there.
Therefore, here’s what I did:
- Went to Resolution Center and selected: I have an issue with the feedback I received from the buyer
- Then I selected the only option: Ask the buyer to modify their feedback
Filled-in the message explaining the situation and hit the continue button.
The following appears on my order page: You offered to modify your review
No, Fiverr, I did not offer to modify my review. I didn’t even leave one yet.
Could someone explain how does it really work? Am I the only one who does not understand the logic behind it? I tried it two times with different buyers, embarrassing myself only to send and withdraw it the next minute.
(If the same question has been asked before I’m sorry. I didn’t find it when trying to search for it.)