Fiverr Community Forum

Need help urgently

Client want to talk with me via skype for explain his task. So can i talk with him via skype?

Please help me

2 Likes

No - please explain to your client that this is outwith the Fiverr ToS, and all communication must be done through Fiverr messaging.

Good luck! :sunny:

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No, ask the client to talk to you through Fiverr only. It may even result in your account being permanently banned.

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You could ask Customer Support about it, though, they can look at the conversation between you and the client and might give you permission if they think it´s really needed. But do not do it without asking Customer Support and waiting for their reply.
And if you think it´s not really needed to talk via Skype and your customer could just as well explain it to you by inbox conversation, I´d just go with what offlinehelpers said, maybe send your client a link to Fiverr’s ToS, and read them yourself, as well, if you haven´t yet.

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Ok thanks for your reply

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I got the message from Fiverr support team
Capture

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You have already got the answer. Tell your client bluntly that you can only chat through Fiverr.

it is against the TS of Fiverr, so don’t do it

Thanks a lot for your advice

1 Like

you are welcome:grinning: