Fiverr Forum

NEED HELP: Website created by fiverr suspended


#1

I paid someone to put up a website and to manage it. However, he is no longer on Fiverr and the website was suspended. This is a business website and I need it running. What can we do?


#2

Hello @cconrad1966,

i would suggest you to send a ticket and tell CS about your problem.
Here’s the link https://fiverr.zendesk.com/hc/en-us/requests

In case you don’t find any solution, then you need to consider about hiring others that already have credibility.

Hope it will help you :smiley:


#3

Possibly the seller violated any of Fiverr rules, and Fiverr terminated their account.
Do you have hosting details ? If you know your hosting details ,you can contact hosting support .


#4

Why did you ask him to manage it? Were you not able to manage it yourself?


#5

Then you should own the domain, the hosting service, and all the data.


#6

Since he is gone and the site is gone you should get a refund if the order included him managing it at this time.

Yes you should own it and know enough about it to run it yourself.