Fiverr Community Forum

Need help

I had a buyer who gave me almost 3 rating, I tried to contact him many times for work update or refund whatever he preferred but he didn’t respond in anyway. The incident took place almost a month back and after this I have nothing work to do so can anyone help me what to do in this situation? Also I have 5 gigs but no new orders. I think the low start rating affected me. Please suggest me.

Thank you for reading