hope you are fine.
Most of the buyers do not completely describe their job in Buyer Request section. So, I used to send them offer for $5 with the following text
"Please do message me before placing order"
to know what the buyer exactly needs before I quote for the job properly.
I rarely cancel orders but this month was a different one. I had to cancel two orders in a week. I got both of the orders through buyer request section. Though, I explicitly requested the buyers to contact me before starting order.
In spite of this, two of the buyers blindly accepted my offer without prior discussion.
One of them wanted me to redesign 45 PowerPoint slides just for $5. Isn’t it a joke? So I had to cancel it. A similar case was there with the second buyer.
So, I think
"We need an option labeled as "Negotiable" while setting a price for a job. This will restrict buyers to contact a seller first, explain what he/she needs and then start an order on mutual agreement. I hope, this will help to reduce order cancellation ratio to some extent.
If you have a better idea than this, kindly share in comments.