Need to email if seller(mod answer required)


#1

I have an app developer creating an app for me, he has to add push notifications to it and needs access to my google fire base account, obviously I can’t provide him with my google account credentials but I can add him to the firebase project using his email. Would this be an ok situation to ask for it? I’m a seller and I think I could remember asking Fiverr this before an they said it’s ok once it’s on the order page, can’t remember for sure


#2

Mod answers are the same as anyone else’s answers. We may be wrong, CS will not take “but a mod said” as an excuse and you should check anything important like this with CS first.

I think it is ok as long as you do it within the order conversation but I suggest you or the seller check with CS first.


#3

I would suggest to contact customer support to get permission.


#4

Even if I’ve had an answer from CS before, i always ask them again. It’s useful to have specifics for that order.


#5

Ok iv emailed them again thanks


#6

Better create a support ticket instead of email.