Fiverr Community Forum

Need to know about decrease level

on 15 August I have lost my level one badge…just one bad review then i lost my badge…this reules I can’t understand…
can anyone tell me about this ?

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The rule is that you need to fulfill following criteria to keep your level.

  • Maintain a 4.7 star rating over the course of 60 days
  • 90% response rate over the course of 60 days
  • 90% order completion over the course of 60 days
  • 90% on-time delivery over the course of 60 days
  • Avoiding receiving warnings over the course of 30 days.

What exactly don´t you understand?

You may find following https://www.fiverr.com/levels and https://www.fiverr.com/terms_of_service usefull as well.

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Thanks for share it.

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i didnt understand that i have/had 4.7 star all time when i got 1 star then i have 4.7 star still but why i lost my level …i have all the requirement

You still have a 4.7 star average shown on your profile (all time average), but after the 1 star reviews was it less than 4.7 average on your analytics page? The analytics page only checks the last 60 days.

If it was less than 4.7 stars on your analytics page (60 day average) that’s why you lost the level.

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yeah i see …this is the rules …but its so hard to manage all things

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