Hi, I’m new here, even my first entry in any forum. I need to know, is there any option to know what is the gender (Male/Female) of my client/buyer is, if he/she doesn’t have any informative photo on their profile? If not, then can this features be added to the profile view? I think it’s very important to know the gender before sending text or offer to them.
No it isnt.
In international business (and most countries) it is not necessary to know.
Don’t say things like sir, madam, dear etc. Instead, use their username, a name they add at the end of their messages or just dont use one eg. Hi, thanks for your order
It is not at all important to know the gender and you don’t need to know it. If the buyer doesn’t want it revealed, it’s none of anyone’s business. If the service the buyer is purchasing requires the seller to know the gender, you could put that question in your requirements. Under any other circumstances, skip it.
The word they can be used both for two or more people, as well as being a gender neutral pronoun.
That is both common usage and proper English.
It’s also ridiculous to think that you must always refer to someone by gender. There is no need whatsoever. Referring to people by their gender is a linguistic convenience for when you actually know their gender. The assumption of gender is a common irritation across the internet and increasingly in person to person communication.
My BA degree was in English lit and I once asked about “they.” I chose a favorite professor who had her doctoral degree and loved teaching the English language. She wasn’t even a native speaker herself but had studied linguistics, the history, and the etymology of the language for fifty-five years. I loved the answer she gave me. At that time, there probably weren’t any dictionaries that even legitimized it although it was in common use.
My prof said that she never used “right” and “wrong,” especially when she taught younger or new students of English. She used the words “standard” and “non-standard.” She said that the most important thing when using any language was to be able to convey meaning well to others without excessive confusion. She didn’t believe in shaming students for non-standard English and it had helped her to teach students who came from illiterate poor families in the U.S.A. (There are plenty of native speakers who don’t use English the way most teachers want them to.) Those students had learned to embrace communication first and being “proper” only after that. Some of them went on to become English teachers because of one teacher’s passion.
Using “they” or “them” to refer to someone whose gender you don’t know can sometimes save the other person from embarrassment. It might save you from embarrassment. In many places today people can take their time to even figure out how they feel about gender identity at all. The small kindness of avoiding gender-specific words is probably worth the use of a non-standard word when it works well. I think standard English should be used for formal papers and non-fiction textbooks. In fiction and in everyday communication, sometimes non-standard serves us just fine, as long as we are really communicating effectively.