This is the very first that this is happening to me. A client placed an order but didn’t send me the script to record. Instead of that he filled the white space at the requirements explaining what kind of tone he wants at the recording. As I offer voice over services I cannot proceed with the order without the script, so my hands are tight.
I’ve sent two messages to the client asking for the text to record. The client was online but he didn’t even bother to answer me and the clock is ticking.
So, what is the best thing to do: let the clock be late and wait a little longer to see if the client answers or send him the cancelation request a few moments before the time ends? What is the best thing to my account?
Update: Situation solved. After a few attempts to try to get the information I needed to proceed with the order a cancelation request was send. Thread solved. Thank you so much for everyone who tried to help.