Fiverr Community Forum

Negative feedback delete

how to remove negative feedback, and I can cancel the order but not remove a review. give some suggestion

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I’m waiting for good answer about this (f)

You can’t. The feedback is there to stay, and even mentioning word feedback or review to a client (or to Customer Support) could get you in trouble.

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Feedback reviews will not be removed unless there are clear violations of our Terms of Service.

The above is from the Terms of Service at the bottom of the Fiverr main page.

There is nothing you can do. Asking the buyer to do this could cause you to get a warning.

Best just to leave it and move on.

3 Likes

No, You can’t remove a feedback. The thing you can do is to tell your part of the story by sharing a response on that particular review, if you think you didn’t deserve it. Otherwise, just write an apology and assurance that you’ll work harder and smarter next time.
Tip: Never send or accept an offer or start working on an order you have doubts in, don’t go after money. Buyer satisfaction is most important. It’ll automatically attract buyers, all you need are positive reviews and an on time delivery after you receive the order.

1 Like