Can somebody pls help, this FIVERR experience which was meant to save me so much time has been full of technical problems.
I need a company branding / logo which I don’t have time to do myself. I found a seller 18 hrs ago and paid several hundred dollars but am completely unable to communicate with them. He is sending me messages and I can’t respond. If i follow the email link from the message I just get an empty Fiverr page with all the links down the bottom. I’ve tried this on Google chrome on 2 different laptops multiple times. When I press on the Help / Support button it just refreshes on the same page with no ability to contact anyone. I’ve searched what is the best browser for Fiverr and it says Chrome.
I hoped the problem would be fixed overnight however have tried again this morning and the same problems. I have more emails from the seller asking why I’m not responding to him but I can’t!! I have been able to get into the direct messages part (next to the inbox which says it is empty despite the messages) however he is not responding to the messages there. I’m really frustrated at this experience.
I’ve now Googled for forum.fiver which was the only way I can get in here.
This experience which was meant to save so many hours time is now costing me hours of time and I’m incredibly disappointed. Can somebody pls help or send me email / number for tech support. This is the screen I see if I click on any link, message from my email etc. i.e., blank except for the footer Categories, About, Support etc)