So I’ve delivered a product as described in my gig, it’s taken me around 6 hours to complete and I’ve delivered what I believe to be a quality product.
The newly registered buyer (Feb 2020) with no reviews immediately asks if I’d be willing to cancel because he does not want to waste any more of my time and that he doesn’t think we are going to achieve what he was looking for.
The product is a mixing and mastering of a song, where the quality of the delivered product is often quite subjective and requires communication between buyer and seller to get it as they like it. But he is not providing much, if any helpful objective or subjective criticism of the end product and seems to want to push towards a quick cancel.
My question is - Have any other sellers on here had any similar situations to this and has the outcome ever been positive one? And does anyone have any experience where customer service have helped you out or investigated the new users authenticity?
Thanks in advance for any replies